Define the commercial challenge
Clarify whether the priority is new business, developing existing accounts, improving retention or coordinating complex work. Each need points to a different balance of sales, service and technical understanding.
Assess how results were achieved
Ask about the type of customers managed, sales cycle, average order profile and contribution made personally. This creates a clearer picture than job title or headline revenue alone.
Test operational understanding
Strong commercial people set expectations that production teams can deliver. Explore how candidates qualify work, manage changes and communicate when timing, specification or cost becomes difficult.
Present a credible opportunity
Candidates will want to understand capability, service standards, leadership and the support behind the role. An honest employer story is usually more persuasive than an inflated job description.
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